Frequently Asked Questions

Virtual Private Servers (VPS)

  1. What does VPS stand for?
  2. What is a VPS?
  3. How is a VPS different to a dedicated server?
  4. Do I need a VPS?
  5. Do you offer server management?

Support

  1. Do you offer any control panels?
  2. Do you have a speedtest file and an IP to ping?
  3. Will you help me transfer my data?
  4. I currently have a special offer with XenVZ but this newer offer is now more suitable. Can I switch to this offer?

Usage

  1. Do you allow adult hosting, IRC, VPN, TeamSpeak, Ventrillo, torrents, forums and proxy sites?
  2. What hardware do you use?
  3. What about your datacentre / network?
  4. How many VPS do you run per node?

What does VPS stand for?

VPS stands for Virtual Private Server

What is a VPS?

A VPS account is like using a dedicated server. To an end user, a VPS appears as a complete server and as such you have complete control over how to use it. In essence it is a virtual computer, hence the name Virtual Private Server.

How is a VPS different to a dedicated server?

A dedicated server requires a physical machine which costs to lease, run and locate. A VPS has the same benefits of a dedicate server at a fraction of the price.

Do I need a VPS?

If you need power and control, a VPS is for you, otherwise, a hosted site might be more suitable.

Do you offer server management?

Yes, we can manage your server for a small fee per month. Please contact us for a quote.


Do you offer any control panels?

We can provide cPanel and DirectAdmin control panels, or you can provide your own. We can also install free control panels such as Webmin and ISPconfig. We can also provide you with LxAdmin free of charge.

Do you have a speedtest file and an IP to ping?

Sure, you can ping 149.255.96.39 You can test our speeds at http://www.xenvz.co.uk/speedtest/ (requires flash) or via direct HTTP download at http://www.xenvz.co.uk/test50mb.bin

Will you help me transfer my data?

Of course. Our experienced staff can assist you with any data transfer.

I currently have a special offer with XenVZ but this newer offer is now more suitable. Can I switch to this offer?

Yes, you can switch offers so long as you sign up to a 12 month contract with your new package (paid yearly). Additionally, we cannot assist in data transfer on accounts switching offers.


Do you allow adult hosting, IRC, VPN, TeamSpeak, Ventrillo, torrents, forums and proxy sites?

Absolutely! It's your VPS, so you are free to do what you like with it as long as it complies with UK and your local laws. (Yes, we do know our ToS states no IRC, though we do allow it on request...)

What hardware do you use?

Our servers use a minimum of Intel Core 2 Quad - 2.4ghz, 8GB RAM and 2 x 500GB SATA drives in RAID 1, for the best price/performance ratio. Our latest servers are Dell R300, Intel Xeon 2.33ghz Quad-Core (1333mhz FSB, 2x6mb cache), 12GB ECC DDR2 RAM and 2 x 1000GB SATA2 drives (32MB cache) in RAID 1.

What about your datacentre / network?

We are co-located with the UKs #1 fastest provider according to SpeedTest.net

How many VPS do you run per node?

This number varies between 4 and 30 depending on a range of factors.